Professional Experience
Harvest (getharvest.com) — Remote (2013–2025)
Engineering Manager (2015–2025)
- Led a 10-person cross-functional engineering team across frontend, backend, mobile, and QA, including responsibility for hiring, onboarding, mentoring, and career development.
- Oversaw the engineering team through multiple leadership transitions including an acquisition, stepping into VP-level decision-making and business continuity planning while maintaining delivery momentum.
- Collaborated with peers to propose, define, and roll out company-wide development processes (Agile, Waterfall) and tooling (JIRA, Trello, Basecamp), including workflow design, tool adoption, and continuous process refinement across Engineering, Product, and QA.
- Designed and shipped several automation initiatives including a full end to end test suite (initially Puppeteer and later Playwright), standing up a mobile test suite (Detox and later Appium) with device farm integration, and a Runscope-based API test suite. Scaled automated coverage to 1,000+ tests with a 95%+ pass rate and low false-positive rate.
- Formed a bug response team to focus on production defects, maintenance, and quality improvements, taking the organizational backlog of 900+ bugs below 50 within 18 months.
- Helped guide large scale projects such as a React Native migration effort for the mobile platform, and a Unified App initiative to reduce concurrent codebases and reduce engineering overhead and complexity.
- Acted as a key stakeholder in cross-collaboration projects such as a company rebrand launch, as well as customer feedback–driven projects like custom and bulk reporting updates, utilizing user feedback loops to direct development.
Escalated Support: Team Founder (2013–2015)
- Formed the Escalated Support team to triage and document complex product and customer issues alongside frontline support and QA teams. Recruited and trained new team members internally to scale the team.
- Built escalation workflows, SLAs, documentation standards, and collaboration models across Support, Product, and Engineering.
- Launched a company-wide changelog program to increase transparency into product changes and bug fixes, and ensure cross-team alignment on internal and external communication.
Frost Electric Company — Aurora, IL (2002–2013)
Business Operations Manager (2005–2013)
- Served in a senior leadership role overseeing day-to-day business and field operations within a union electrical contracting environment.
- Scaled the company from ~10 to 50+ employees, including field workers and office staff.
- Managed staffing, scheduling, purchasing, vendor relationships, and operational workflows to improve efficiency and profitability.
- Oversaw inventory control, payroll, tax reporting, and AR/AP, ensuring accuracy and regulatory compliance.
- Led budgeting, forecasting, and performance tracking to support sustained growth.
Project Manager & Estimator (2002–2005)
- Managed end-to-end construction projects, coordinating subcontractors, materials, schedules, and scope to deliver work safely, on-time, and within budget.
- Prepared bids, estimates, and takeoffs based on plans, labor requirements, and material pricing.
- Maintained client relationships, contracts, and change orders, managing cost exposure and project risk.
- Supported field quality control and safety compliance across job sites.